> For the complete documentation index, see [llms.txt](https://docs.elastik.mu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elastik.mu/enterprise-management-system/stock/sign-a-delivery-note-or-goods-issue-note.md).

# Sign a Delivery Note or Goods Issue Note

Use this page when goods are handed over and you want the customer and a staff member to sign on screen instead of on paper. The signatures are saved on the note, as proof that the customer received the goods. Delivery and warehouse staff use it. Whoever sets up print templates needs the last part.

The steps are the same on a **Delivery Note** and a [**Goods Issue Note**](/enterprise-management-system/stock/goods-issue-note.md). A note that is **TEMP** (not yet approved) or **APPROVED** can be signed.

## Open the signature window

1. Open the note: **Stock > Delivery Note** or **Stock > Goods Issue Note**, then open a note.
2. Click the teal gear button (**More Options**) and choose **Digital Signature**. On a Goods Issue Note it is the last item in the menu.

   If **Digital Signature** is not in the menu, it is not switched on for your company. Ask Elastik Support to switch it on.

   ![The More Options menu on a Delivery Note](https://1263389357-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1RhHon09xexaW3qBPQub%2Fuploads%2Fgit-blob-36e96e982651d8da4a51309957c116a172789816%2Fdigital-signature-dn-gin-02-more-options-open.png?alt=media)

   The **Digital Signature** window opens with two white boxes: **Customer Signature** and **Staff Signature**. **Clear** wipes one box so you can start again.

   ![The blank Digital Signature window](https://1263389357-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1RhHon09xexaW3qBPQub%2Fuploads%2Fgit-blob-84183dad7e294b6d9590bdf57b5db4f90a8a40d9%2Fdigital-signature-dn-gin-03-signature-modal-blank.png?alt=media)

## Sign

3. Draw the signature in the box. The customer signs in **Customer Signature**. The staff member signs in **Staff Signature**. You can sign one box now and the other later.
4. Click **Submit**. To sign, you need the right to edit the note. Without it, Elastik says **You do not have the rights to sign this record.** If both boxes are empty, a red bar says **Please add at least one signature before submitting.** and nothing is saved.
5. Elastik asks **Signatures cannot be changed once submitted. Do you want to continue?** A signature cannot be undone or replaced after this, so check it first. Click **Confirm** to save, or **Close** to go back.

   ![The confirmation question](https://1263389357-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1RhHon09xexaW3qBPQub%2Fuploads%2Fgit-blob-b1e9c5caf85d85eb1dcea2d52611f7943b2d7fac%2Fdigital-signature-dn-gin-06-confirm-dialog.png?alt=media)
6. A green message says **Signature(s) saved successfully.** The window closes.

## Come back for the other signature

7. Open **More Options > Digital Signature** again. A box that is already signed now shows the signature picture and a line such as **Signed by bob.morane2 on 07 Nov 2026 08:59**. That name is the Elastik user who clicked **Submit**, not the customer. A signed box cannot be drawn on again.
8. Sign the empty box. Click **Submit** and **Confirm** as before.
9. When both are signed, the **Submit** button disappears. Only **Close** is left.

   ![Both signatures saved](https://1263389357-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F1RhHon09xexaW3qBPQub%2Fuploads%2Fgit-blob-24c8d51a8dedaba955fa3fa9e6b1f2cb6391e383%2Fdigital-signature-dn-gin-13-both-signed.png?alt=media)

## Print the signed note

To print the note, click **Print Preview** at the top of it.

The signatures print only if the note's print template (the layout Elastik uses to print it) has the **Customer Signature** and **Staff Signature** elements (the parts of the layout that place each signature on the page). A template without them prints the note with no signatures, even when the note is signed. A box that was never signed prints blank.

The dotted **Name** and **Signature** lines on the standard **Delivery Note - A4** printout belong to the template. The signatures are not printed on them.

The note's print templates are under **Admin > Studio Mgmt. > Studio Print Preview**. The elements go in the footer of the template's **Print Layout Builder**. If the builder does not offer them, ask Elastik Support to switch them on.