> For the complete documentation index, see [llms.txt](https://docs.elastik.mu/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.elastik.mu/medik.md).

# Elastik Medik

What Elastik Medik is, how to sign in, choose your department and find your way around its menu, top bar and dashboard.

Elastik Medik is the part of Elastik for clinics and hospitals. You use it to register patients, book appointments, admit patients, write prescriptions, order tests and look after stock. This page is for staff on their first day: receptionists, doctors, nurses and billing staff. It shows you how to sign in, choose the department you work in, and find the parts of Medik you will use every day.

## Sign in and choose where you work

1. Go to **medik.elastik.mu**. Type your **username** and **password**, then click **Sign In**. Use the same username and password as in other Elastik products.

   You arrive on the **Dashboard**. If you work in more than one department, a small window called **Switch Company/Branch** opens on top of it.

   ![The Switch Company/Branch window on the Dashboard](https://1379829082-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLXxILFYVnXxx3S4ljeiM%2Fuploads%2Fgit-blob-487a8008111f119e06d4d5be35a834a1ccb2e441%2Fmedik-overview-01-switch-dialog.png?alt=media)
2. In that window, check three things:
   * **Company**: the organisation you work for.
   * **Branch**: the site you work at.
   * **Department**: the ward or unit you work in, for example **INPATIENT**.
3. Choose the right ones, then click **Switch**. Click **Close** if they are already right.

{% hint style="warning" %}
**Check your department every time you sign in.** If you work in more than one department, Medik picks one of them at random each time you sign in. It does not remember the one you chose last time. If you work in only one department, you always start in it.
{% endhint %}

You can be signed in to Medik in one place at a time. If you sign in on another computer or browser, the first one is signed out the next time you click. Signing out in one place signs you out everywhere.

## Why your department matters

* To **transfer** a patient on a case (a patient admitted to a department) or an emergency, or to edit a case's **Discharge Summary**, you must be working in that record's department. On a case, **Transfer** is in the menu behind the cog icon (**More Options**). If you are not in the record's department, Medik shows **Please switch department**. For example, a case in **INPATIENT** can be transferred only while you are working in **INPATIENT**.
* The **Cases**, **Emergency** and **Investigation** lists start filtered to your department. You see only the departments you have been given. Administrators see all departments.

![Please switch department, shown after clicking Transfer on an INPATIENT case while working in SUPPORT](https://1379829082-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLXxILFYVnXxx3S4ljeiM%2Fuploads%2Fgit-blob-ae2c470ec86ca48c7bc575d572887e0b95f6af5c%2Fmedik-overview-02-please-switch-department.png?alt=media)

Opening and reading a record in another department is not blocked.

## Check where you are, and change it later

1. Click your name at the top right.
2. At the top of the menu, **COMPANY**, **BRANCH** and **DEPARTMENT** show where you are working now.

   ![The user menu with company, branch and department](https://1379829082-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLXxILFYVnXxx3S4ljeiM%2Fuploads%2Fgit-blob-840b2efc1beda2b9673aa1eb1db600b9629462c7%2Fmedik-overview-03-user-menu.png?alt=media)
3. To change them, click **Switch Client**. The same **Switch Company/Branch** window opens. Choose, then click **Switch**. The page reloads and the menu shows the new department.

The same menu has **Preferences** (how the screen looks: menu position, colours), **Change Password**, **Contact Elastik Support** (message Elastik's support team on WhatsApp) and **Sign Out**. In **Preferences** and **Change Password**, click **Submit** to keep a change, or **Close** to leave without changing anything.

## The side menu

The menu on the left is how you move around Medik. **Stock** and **Admin** have a small arrow: click them to open the items inside. You see only the parts of Medik your user has rights to, so your menu may be shorter than this list.

![The side menu with Stock open](https://1379829082-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLXxILFYVnXxx3S4ljeiM%2Fuploads%2Fgit-blob-9af131316daac568d0a2e03e5d578c8f25b30893%2Fmedik-overview-04-side-menu.png?alt=media)

| Menu item         | What it is for                                                                                                                                         |
| ----------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Dashboard**     | Counts for appointments, consultations, prescriptions and cases, and a few lists. See below.                                                           |
| **Patients**      | Each patient's details and history.                                                                                                                    |
| **Doctors**       | Doctors, and when each one works.                                                                                                                      |
| **Contacts**      | People and companies you deal with.                                                                                                                    |
| **Items**         | Things you stock or charge for.                                                                                                                        |
| **Cases**         | Patients admitted to a department.                                                                                                                     |
| **Emergency**     | Patients who arrive as emergencies.                                                                                                                    |
| **Consultations** | Doctor visits.                                                                                                                                         |
| **Appointments**  | The appointment calendar.                                                                                                                              |
| **Prescriptions** | Medicines prescribed.                                                                                                                                  |
| **Investigation** | Tests and scans ordered.                                                                                                                               |
| **Stock**         | **Stock Requisition** and **Stock Transfer**: asking for stock and moving it between stores.                                                           |
| **Admin**         | Setup screens for the person who sets Medik up. You may not see it. See [General Settings](/medik/administration/general-settings.md) for one of them. |

{% hint style="info" %}
The **Patients**, **Doctors**, **Contacts** and **Items** lists open showing **0 items**. They are not empty. Click **Search** and the records appear. **Status** starts on **ACTIVE**, so only active records are shown. Choose **ALL** to include inactive ones. **Doctors** has no **Status** box.
{% endhint %}

## The top bar

The bar along the top is always there. From left to right:

* **Search** box: type a patient name, then press **Enter**. A window opens with the matching patients. Click a name to open that patient. Nothing drops down while you type.
* Truck, **In Transit**: stock sent from one store and not yet received. The number is how many. Click it to see the list.
* House with a tick, **Can Discharge**: cases that are ready for the patient to go home. The number is how many. Click it to see the list: reference, department, patient, unit and admission date. It covers only your departments, unless you are an administrator.

  ![The Can Discharge list](https://1379829082-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLXxILFYVnXxx3S4ljeiM%2Fuploads%2Fgit-blob-203ddc0e9b1418f3ea6f282efbeec9e0355e1ddc%2Fmedik-overview-05-can-discharge.png?alt=media)
* Bell, **Notifications**: a panel slides in from the right with recent activity, for example stock transfers and requests. Click the cross to close it.
* Rocket, **Released Notes**: notes about new releases of Elastik. A window opens. If nothing was released recently, the list is empty.
* Grid, **Elastik apps**: switches to another Elastik product.

### Go to ERP and come back

ERP is the main Elastik system, where your company runs sales, stock and accounts. Medik shares its patients and items with ERP. In ERP, each patient is a customer.

1. Click the grid icon. A small panel shows **APP-CMS**, **ANALYTICS**, **SMS**, **MEDIK**, **ERP** and **CMS**. **MEDIK** is grey because you are already in it.

   ![The Elastik apps panel](https://1379829082-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLXxILFYVnXxx3S4ljeiM%2Fuploads%2Fgit-blob-08508ef41d4afaee434dba24536634914e85c30d%2Fmedik-overview-06-product-switcher.png?alt=media)
2. Click **ERP**. ERP opens in a **new browser tab**, already signed in, on its own Dashboard. A **Switch Company/Branch** window opens there too. It asks for company and branch only, not department. Click **Close** to keep the same company and branch.
3. To come back, close the ERP tab. Medik is still open in the first tab.

## The Dashboard

The Dashboard is the first screen after you sign in. It shows only your departments, unless you are an administrator. It is made of panels:

* **DAILY OVERVIEW INFO**: counts for **Appointment**, **Consultation**, **Prescription**, **Investigation Items**, **Cases Admitted** and **Cases Discharged**.
* **APPOINTMENT INFO** and **CONSULTATION INFO**: counts for periods such as **Today**, **Yesterday**, **This Month** and **Previous Month**.
* **DEPARTMENTS CASES**: a table of **Department** and **Active Cases**, with the total at the bottom.
* **OCCUPATION RATIO**: a bar and a percentage for each department.
* **ONGOING CASES**: the open cases, with **Reference**, **Patient**, **Admission Date**, **Unit** and **Case Lifespan**.

Most panels have a **Branch** box to look at one branch or **ALL**. **ONGOING CASES** has a **Department** box instead. Click **Reload All Panels** to refresh everything.